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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nancy martinez

September 18, 2025

5  out of  5
rating by nancy martinez
"I had an excellent experience working with Valeria. She is professional, knowledgeable, and truly cares about her clients. She took the time to answer all my questions, explain my options clearly, and made sure I had the coverage that best fit my needs. I highly recommend her and the agency to anyone looking for reliable insurance support."
We responded:
"Hi Nancy, thank you for sharing your experience and we love having Valeria on our team! We are very glad we were able to tailor your insurance needs for you and your family. Thank you again and we look forward to working with you for years to come. - State Farm Carpentersville"
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Oscar Parra

September 17, 2025

5  out of  5
rating by Oscar Parra
"Exelente persona muy servicial exelente profecionalismo muy capaz de ayudar a las personas un exelente servicio que ofrece muchas gracias YAXAIRA MUÑOS eres increible 😁😁😁😁"
We responded:
"I couldn't agree more Oscar! Yaxaira is a top notch performer and really enjoys helping others! Thank you for the great review and for your continued business!"
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Leonardo Fabio Vásquez Pinto

September 17, 2025

5  out of  5
rating by Leonardo Fabio Vásquez Pinto
"After securing the best deals on my rates, I’m transferring all my policies to the company. Valeri Montalvo has always been attentive to my concerns and has resolved them very professionally, providing support and guidance. Highly recommended!"
We responded:
"Hi Leonardo! Welcome to State Farm and our Carpentersville office! We are excited to have you and help you with all your insurance needs! Valeria is a great addition to our fully licensed team. Thank you for your business. -State Farm Carpentersville"
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Patty Gonzalez

September 16, 2025

5  out of  5
rating by Patty Gonzalez
"Best agent ever! Angelica truly cares about her customers, always being there for me and my family having a smile on her face with a positive attitude. Highly recommended!"
We responded:
"Thank you Patty for your 5-star review and kind words. Angelica truly listens to our customers and tailor's policies to their needs. We are lucky to have her. Please let your friends and family know as we would love to help them with their insurance needs! Thank you again for your continued business! We truly appreciate you! -State Farm Carpentersville"
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Ben Maggio

August 12, 2025

5  out of  5
rating by Ben Maggio
"They are always happy to assist you with your insurance needs. Great service and very personable."
We responded:
"Hi Ben, we’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs! If there is anything else we can do to help, please let us know! -Mark Sychowski State Farm Carpentersville"
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Tinovasques85@gmail.com vasques

July 30, 2025

5  out of  5
rating by Tinovasques85@gmail.com vasques
"Las muchachas te atienden como familia gracias 🙂"
We responded:
"Thanks Tino! You are family and thank you for the kind review! "
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Billy Cooke

June 26, 2025

5  out of  5
rating by Billy Cooke
"Today I dealt with Account Manager Angelica Guillen. She explained, what otherwise would have been complicated and confusing, my current policy on my home and cars. She was very patient and took as much time as I needed to make sure I understood everything. She was the consummate professional during our meeting. I now know who I’ll be dealing with for all my business with State Farm going forward. Great experience in what can sometimes be a very boring, confusing, and frustrating experience. Thank you Angelica!"
We responded:
"Thanks Billy for the nice review! Angelica is amazing and we are very lucky to have her managing our client's insurance needs. Thanks again for the 5 stars and we appreciate you and your business. -Mark Sychowski State Farm Carpentersville "
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Brianaa Lopez

June 24, 2025

5  out of  5
rating by Brianaa Lopez
"Excellent costumer service ! Yaxaira helped me so much and explained everything so well, I really recommend her 🙏❤️"
We responded:
"Hi Brianaa, thank you so much for sharing your experience with us. We are glad Yaxiara was able to help you with your insurance needs! We appreciate you and your business! - Mark Sychowski State Farm Carpentersville"
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Tom Hack

June 23, 2025

5  out of  5
rating by Tom Hack
"I have used Mark's State Farm office for over 20 years for both my business and home. I highly recommend them. Carol and the staff are Great!"
We responded:
"Thanks Tom, we really appreciate you and your business for all these years! Always a pleasure working with you and I agree that my staff do an amazing job. :)"
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Eric Damisch

June 17, 2025

5  out of  5
rating by Eric Damisch
"Got another new car, Always helpful and very courteous anytime I call for all my insurance needs"
We responded:
"Thank you Eric for posting a 5 star review! We always appreciate talking to you!"
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Juan Luis Torres

June 11, 2025

5  out of  5
rating by Juan Luis Torres
"Obtuve una excelente atención de parte de Yaxaira"
We responded:
"Thanks Juan! Yaxaira does an amazing job here at State Farm Carpentersville office! Thank you for your business and we look forward to being your Good Neighbor! -Mark Sychowski, State Farm Carpentersville. "
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D L

June 6, 2025

5  out of  5
rating by D L
"I've had three opportunities this year to receive service on existing policies and write up a couple of new policies. My experience was excellent and beyond fantastic professionalism, saving $$$ in the budget and increasing some coverage. Each time I was assisted by Account Manager Angelica Guillen of the Mark Sychowski Insurance Agency in Main Street, Carpentersville. I would recommend this agency for any policy service or to obtain a comparison quote on any non-statefarm policy that you now have. You'll be glad to contact their office and I'm certain will receive the identical ol' fashion customer service excellence that I have experienced. I'll be smiling this summer with savings on antique car policy in Imperial style! Thank you Angel!! Daniel McGinley"
We responded:
"Daniel, thank you so much for taking the time to share your experience about our office and Angel's level of service! We truly appreciate you and your business. We look forward to working with you for years to come!"
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Sam Miskie

April 30, 2025

5  out of  5
rating by Sam Miskie
"Angelica was very helpful and friendly while I was getting quotes for my homeowners and auto policies. State farms prices beat my former insurers prices by a significant percentage. I highly recommend this agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Michael Klatka

April 8, 2025

5  out of  5
rating by Michael Klatka
"Great customer service, very polite and informative"
We responded:
"Hi Michael, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Diane

March 26, 2025

5  out of  5
rating by Diane
"I have been with Mark's agency for several years. Everytime I have a insurance related question a quick call to the office and it is quickly answered. I referred my father to him when he moved into the area."
We responded:
"Diane, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Cindy Griffiths

March 25, 2025

5  out of  5
rating by Cindy Griffiths
"Carol was a GREAT HELP with helping me get answers & settlement on a water line break & damages. I TRULY APPRECIATE all of her help, support & guidance through the process:)"
We responded:
"Thanks Cindy for sharing your experience with your claim and our service. Carol does an amazing job and has such great experience for our customers! Thank you for your continued business and we're always glad to help you with any of your insurance needs. "
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Lathier Brown

March 21, 2025

5  out of  5
rating by Lathier Brown
"Best insurance agent around. Always prompt & professional. Highly recommend."
We responded:
"Hi Lathier! Thank you for such a kind review! We really appreciate it and really appreciate you! "
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Candi Elsey

March 12, 2025

5  out of  5
rating by Candi Elsey
"State farm has been nothing but nice and professional to me. I qould recommend them"
We responded:
"Candi, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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samuel castaneda

March 12, 2025

5  out of  5
rating by samuel castaneda
"Always a good service all the stuff in the office, thank you"
We responded:
"Thanks Samuel for the kind review and we appreciate your business and we are glad we have provided remarkable service for all your insurance needs. "
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Juan Zamora

February 8, 2025

5  out of  5
rating by Juan Zamora
"La verdad estoy muy contento con el servicio són muy amables cuando ocupas ayuda te ayudan muy bien y él servicio de aseguranza responde excelente gracias por todo"
We responded:
"Gracias por tu resena de 5 estrellas! Apreciamos su negocio!"
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Anthony Narbone

January 28, 2025

5  out of  5
rating by Anthony Narbone
"Excellent customer service"
We responded:
"Thanks Anthony for the 5 star review and the recent referral!"
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Troy Service

November 19, 2024

5  out of  5
rating by Troy Service
"Angel is so helpful no matter how many questions or concerns I had. Took the time to answer everything. Went through everything in detail with me. No offense "Jake" with state farm. Angel is always there for us."
We responded:
"Hi Troy, thank you for reviewing our office and we're thrilled to hear about your positive experience! Your satisfaction is our top priority! Love to Angel has replaced Jake, as I will have to get word to our marketing department at corporate so we can get her on TV! :)"
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Jim Callahan

November 4, 2024

5  out of  5
rating by Jim Callahan
"Angelica helps me everything I come in. She's amazing 👏"
We responded:
"Thank you, Jim, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Melissa Cruz

October 23, 2024

5  out of  5
rating by Melissa Cruz
"I had an amazing customer service! There so friendly and very lovely people, I recommend Angelica Guillén she was very helpful and explain everything right for us to understand!"
We responded:
"Hi Melissa, thank you for sharing your experience with your review. We really appreciate and I very glad to hear how happy you are with our office and State Farm. We are here for all your insurance needs! "
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Eric Witter

August 22, 2024

5  out of  5
rating by Eric Witter
"Staff always helpful and courteous. Angelica in particular is a pleasure to deal with."
We responded:
"Thanks Eric for sharing your experience, as we pride ourselves on being able to provide remarkable service for your insurance needs!"